TERMS & CONDITIONS

REFUND POLICY

Initial Booking Deposit – 50% per person along with enquiry or as per online payment process. Full payment has to be paid at least 30 days prior to departure. For bookings less than 30 days prior to departure, full money is to be paid at the time of booking.
Tickets, Hotel vouchers, Transport vouchers and Tour Documents would be issued prior to date of departure.

PACKAGE CANCELLATIONS

  • 45 to 30 days prior to commencement of tour, cancellation fee,10 percent.
  • 29 to 16 days prior to commencement of tour, cancellation fee, 30 percent.
  • No refund for cancellation with less than 15 days.
  • If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover cancellation charges from the Client as above.

LIABILITY

The company shall, in no circumstances whatsoever be liable to the client or any person traveling with him for any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage or any kind of theft howsoever caused.

  • Any act, omission, default of any independent contractor or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person traveling with him howsoever caused.
  • The temporary or permanent loss of or damage to baggage or personal effects howsoever caused including wilful negligence on the part of any person.
  • Loss of baggage by the airlines / coach / train.
  • Overbooking of seats by the airline.
  • Failure on the part of airline to accommodate passengers despite having confirmed tickets or change of route.

SCOPE OF ACTIVITY

We are Tours & Travel organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, Hotel, Transport or any other facility or service mentioned in this brochure/website. We take care in selecting all the ingredients in your holiday, and have no control in running any of them. We cannot be responsible for mechanical fault or any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping company, coach owner/ Transport operator who are the company’s independent contractors arising outside our normal selection and inspection process.

  • The Company has the right at any time and for any reason:
    To terminate the contract after acceptance of the deposit but prior to the commencement of tour without assigning any reason whatsoever. In the event, the Company terminates the contract,
    the company shall refund the initial deposit amount without payment of any interest.

DISCLAIMER

  • The Client agrees and acknowledges that they consent to participate in the excursion activities (trekking, jeep safari, coracle ride, boat rides, ferry rides, snorkeling etc. which is included in the tour) without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
  • THE COMPANY shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
  • Law & Jurisdiction: For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Chennai, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India or local bodies or respective country rules and regulations.
  • Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.

DECLARATION BY THE CLIENT:

I /We have read and accepted the above-mentioned terms & conditions on behalf of the person(s) whose name appears in Booking Form and I /we are aware that I / we shall be abide by the same. I /We have also read the brochure / tour itinerary and notes and I accept the same. I /We have been given the copies of all the above-mentioned documents.

We look forward to helping you create an unforgettable travel experience